If you encounter difficulties while making the monthly payment for your subscription, please refer to this help and resolution section.
Please note that if your payment is unsuccessful, the class booking system will be suspended. Simply complete the payment to immediately restore the "booking" function.
EXPIRED OR INACTIVE PAYMENT METHOD
- If you are using a credit card or if you use a bank transfer, visit the reception to update your banking information.
HOW TO MAKE PAYMENT
- Through the Virgin Active Italia app
- On our Virgin Active website
- Payment by bank transfer
- Directly at the reception
For all payment-related steps and procedures, please refer to this article.
For any further information, please fill out our form.