• Where can I find the main information about my membership?
Do you need to check your membership plan, its duration, or the monthly fee? All this information is always available in your Personal Area on our official website Virgin Active and on the Virgin Active Italia app.
• How can I access the details of my membership?
You can view the details of your membership at any time from your Personal Area by logging in with your credentials via the website, the Virgin Active Italia app, or by clicking HERE
Once logged in:
1.Go to the “My Memberships” section
2.Click on “My Subscription”
3.View or download the signed membership document in PDF format
You can also access this information through the Virgin Active app by clicking on “Manage your membership” in the “Profile” section, under “Membership”.
Finally, please remember that you can always ask the Reception at your Club to provide you with a printed copy of your signed contract.